GENERAL TERMS AND CONDITIONS FOR MALAYSIA INTERNATIONAL HEALTHCARE (MIH) MEGATRENDS 2024
The following general terms and conditions form the basis of the contract between the KPJ Healthcare Berhad (“KPJHB”, “we” or “us” as appropriate) and you, the person or organisation making the booking. You will be responsible to us for the behaviour of and proper performance of these general terms and conditions by the persons attending the MIH Megatrends 2024 (referred to as ‘delegates’ or ‘exhibitors’, as the case may be, in these general terms and conditions).
- Early bird registrations shall commence on 6th May 2024 until 30th June 2024 at midnight MYT or until maximum early bird registration capacity is reached, whichever comes first.
- Early bird registrations are only applicable to delegates only.
- Should your early bird registration remain unpaid until 7th July 2024, registrations will then be upgraded to the regular rate.
- Regular registrations will commence on 1st July 2024 until 24th October 2024 at midnight MYT.
- Regular registrations are applicable to delegates and exhibitors.
- Should your registration remain unpaid until 24th October 2024, registrations will be cancelled.
- We reserve the right to amend, cancel, withdraw, extend and/or shorten any promotion and/or discount to any applicable fees offered at any time relating to the MIH Megatrends 2024 without prior notice or explanation.
- No refunds will be provided in the event the delegates and/or exhibitors for MIH Megatrends 2024 choose to cancel their registration.
- The registration will only be considered confirmed upon the full receipt of payment. Payment receipt will be issued after completion of payment. Delegates and/or exhibitors with outstanding payments will not be able to access the event.
- You must check all the details carefully and must contact us immediately if information which appears on any document appears to be incorrect or incomplete as it may not be possible to make changes later. If we do not hear from you within seven (7) days of our sending out the confirmation, we will assume that it meets with your requirements.
- Please note that a “No Show” is liable for the full registration fee. No refund if you fail to attend.
- The MIH Megatrends 2024 registration fee for the delegate is valid for one (1) person only and inclusive of admission to the main plenary hall, exhibition hall and networking area.
- Prices are subject to change without prior notice.
- KPJHB, acting reasonably, may also ask you to provide other information which you must supply.
- You are advised to check the MIH Megatrends 2024’s official site at https://mihmegatrends.my regularly for updates.
- MIH Megatrends 2024 participation should not be purchased or obtained from or through any unauthorised third parties, but only directly from or through us.
- MIH Megatrends 2024 participation shall not be used for advertising, promotional, marketing or other commercial purposes (including without limitation trade incentives, prizes, competitions, contests, sweepstakes, raffles, lotteries, or draws, whether for commercial or charitable purposes).
- By participating in the MIH Megatrends 2024, you agree to all terms and conditions, house rules, bylaws and any other rules and regulation of the venue (physical or digital) of the conference (e.g., attire, conditions of entry, consumption of food & beverages, etc.) which we may, from time to time, notify you of.
- The local registration fee for the MIH Megatrends 2024 is applicable to all Malaysian citizen holding a MyKad (Malaysian Identification Card) and non-Malaysian who are working or employed in Malaysia. The international registration fee is applicable to non-MyKad holders only.
Sponsorship Opportunities
For sponsorship enquiries and details, please email at enquiries@mihmegatrends.my. The availability of the sponsorship opportunities is subject to a first come first serve basis.
- All payments are to be made in Malaysia Ringgit (MYR).
- Please indicate the event “Malaysia International Healthcare (MIH) Megatrends 2024”, the delegates’ or the exhibitors’ name, and the invoice number on all payments.
- Payment is due on receipt of the invoice. If payment is not provided on time, your registration may be cancelled.
- The registration will only be considered confirmed upon the full receipt of payment (by credit card, bank transfer and e-wallet).
- The booth slot for exhibition will only be considered secured upon the full receipt of payment (by credit card, bank transfer and e-wallet).
- All costs are to be borne by the ordering customer. Please note that payments made by bank transfer could be subject to fees payable to your local bank.
- You shall bear all charges incurred by the bank for payment made via credit card.
- Payment by personal cheque is not accepted.
SST (Sales & Services Tax)
Local registration fees include 8% SST and 3% transaction charges. Tax invoices issued will indicate the total SST included in the transaction.
International registration fees include 5.5% and USD0.30 transaction charges. Tax invoices issued will indicate the total charges in the transaction.
- Credit card: only MasterCard and Visa are accepted.
- Bank transfer and e-wallet – please make your payment to: Bank:
BANK ISLAM MALAYSIA BERHAD
Bank account name: 05-058-01-001474-7
SWIFT code: BIMBMYKL
- All cancellations in relation to a delegate’s registration to the MIH Megatrends 2024 must be communicated in writing via email to registration@mihmegatrends.my.
- All cancellations in relation to an exhibitor’s registration to the MIH Megatrends 2024 must be communicated in writing via email to exhibition@mihmegatrends.my.
- No refunds will be provided in the event the delegates and/or exhibitors for MIH Megatrends 2024 choose to cancel their registration.
- To do any changes on a badge, the delegate and/or exhibitor attending the MIH Megatrends 2024 pant must provide written permission and full contact details of the substitution. If a badge is lost or forgotten, a reprint can be requested for an administrative fee of MYR100 after identity verification.
Transfer of registration
As an alternative to cancellation, your registration may be transferred to another member of your organisation. Registration transfers must be sent in writing to the MIH Megatrends 2024 registration team at registration@mihmegatrends.my on or before 18th October 2024.
Postponed or Change Event Policy
- In the event the MIH Megatrends 2024 is postponed, existing paid registrations will automatically be transferred to the new conference dates. For existing paid registrations, you will receive a communication confirming the successful transfer of your registration. If you do not wish to proceed, notification in writing will be required no more than 30 days from the announcement date to receive a 100% refund (excluding fees and bank charges). After this date, the standard cancellation policy will be applied.
- We reserve the right to move the MIH Megatrends 2024 from the facilities detailed in the confirmation to alternative facilities in the event that we in our reasonable opinion considers that the alternative facilities are more suitable for the conference.
Cancelled Event Policy
100% refund is applicable in the event of MIH Megatrends 2024 cancellation (excluding fees and bank charges).
Force Majeure
The MIH Megatrends 2024 convenors, the hotels, and Ministry of Health (MOH) Malaysia, are not responsible for either the partial or total non-execution of the contract in the event of technology failure, accident, an act caused by a third party, such as Acts of God including, without limitation, credible threats of natural disaster in the geographic vicinity, war, curtailment or interruption of transportation facilities, threats or acts of terrorism or similar acts, governmental travel advisory, a governmental elevation of the terrorism alert level, civil disturbance, the issue of a Travel Warning by the World Health Organisation (WHO) or any other cause comparable events or disaster beyond the parties’ control which prevents the platform from accommodating the event or if for the same reasons the event is cancelled by of KPJHB.
KPJHB and the hotels may at their entire discretion repay the delegate fee paid by the delegates and/or exhibitors, or part thereof, but shall be under no obligation to repay the whole or part of such delegate fee, and shall be under no liability to the delegates and/or exhibitors in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by the delegates and/or exhibitors, as the result of the happening of any such event.
Restrictions to travel
You shall ensure your travel to the state of Kuala Lumpur, Malaysia for the MIH Megatrends 2024 is permitted. We shall not be liable and will not cover any cost or expenses incurred by you in relation to your restrictions to travel to Kuala Lumpur, Malaysia during the MIH Megatrends 2024.
Data Privacy Policy
For further information on how your data will be used, we invite you to carefully read the Data Protection and Privacy Policy: www.mihmegatrends.my
- The provided name and contact information, including electronic address, may be used by parties directly related to the event such as the organisers and approved stakeholders, for relevant purposes such as promotion, networking, and administration of this, and future events of this type. If you do not consent, please email at register@mihmegatrends.my
- In addition, your name, organization, and country/state of origin may be published on the delegate list which may be provided to delegates, exhibitors, and sponsors at the conference. If you do not wish your details to be included in this list, please email at register@mihmegatrends.my
- By providing your email address, you consent to be contacted by this method in relation to this event and future events of this type.
- If you do not wish your details to be used for any of the above purposes, please email at enquiries@mihmegatrends.my
As a registered delegates and/or exhibitors, you agree to:
- grant permission for MIH Megatrends 2024 convenors, KPJHB and its event organiser to use your likeness in a photograph or video in all of its publications and presentations, including website entries, without payment or any other consideration;
- authorise MIH Megatrends 2024 convenors, KPJHB and its event organiser to edit, alter, copy, exhibit, publish or distribute the photograph or video for purposes of publicising MIH Megatrends 2024 convenors programs or for any other lawful purpose; and
- waive the right to inspect or approve the finished product, including written or electronic copy, wherein your likeness appears, that these materials will become the property of MIH Megatrends 2024 convenors, KPJHB and its event organiser.
These general terms and conditions shall be governed by and construed in accordance with the laws of Malaysia and the Malaysian courts shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these general terms and conditions.
We reserve the right to update and amend these general terms and conditions at any time without prior notice. In the event that any changes are made, the revised general terms and conditions shall be posted on the MIH Megatrends 2024’s official site at https://mihmegatrends.my immediately. You are advised to check the latest information posted herein to inform yourself of any changes.